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AUDACIOUS IN ACTION!
This is our space for chronicling life at AI as we grow from a start-up venture to a mature enterprise.  We post our press releases here, and our team members will also write regularly about challenges and solutions that arise during the course of our project work.

Customer Service as a Strategic Investment?

Apr 17

Written by: Audacious Inquiry Team
Thursday, April 17, 2008 1:01 PM

It makes intuitive sense, that if you treat your stakeholders well, they will treat you well, but it's great to see a research backed argument along these lines.

Check out the article here: http://sloanreview.mit.edu/smr/issue/2006/winter/15/

 

 

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Location: Blogs Audacious In Action Analytical & Internet Marketing
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