Analytical & Strategic Marketing <span class="subhead">ANALYTICAL & STRATEGIC MARKETING</span> http://www.audaciousinquiry.com/NEWSBLOG/tabid/81/BlogId/6/Default.aspx en-US davidf@audaciousinquiry.com admin@localhost Wed, 07 Jan 2009 05:35:56 GMT Wed, 07 Jan 2009 05:35:56 GMT http://backend.userland.com/rss Blog RSS Generator Version 3.4.0.18530 Pricing Policy -> Consumption -> Customer Retention The link between product demand and pricing magnitude is intuitive and a fundamental tenet of economics.&nbsp; Less intuitive, but also important, is the link between pricing policy, product consumption, and customer retention. <br> http://www.audaciousinquiry.com/NEWSBLOG/tabid/81/EntryID/41/Default.aspx davidf@audaciousinquiry.com http://www.audaciousinquiry.com/NEWSBLOG/tabid/81/EntryID/41/Default.aspx#Comments http://www.audaciousinquiry.com/Default.aspx?tabid=81&EntryID=41 Wed, 16 Jul 2008 21:19:00 GMT 0 http://www.audaciousinquiry.com/DesktopModules/Blog/Trackback.aspx?id=41 Customer Service as a Strategic Investment? MIT professors have done some great research to show that 'net promoter score,' a popular mechanism for evaluating customer satisfaction, is correlated with profitability. http://www.audaciousinquiry.com/NEWSBLOG/tabid/81/EntryID/22/Default.aspx davidf@audaciousinquiry.com http://www.audaciousinquiry.com/NEWSBLOG/tabid/81/EntryID/22/Default.aspx#Comments http://www.audaciousinquiry.com/Default.aspx?tabid=81&EntryID=22 Thu, 17 Apr 2008 18:01:47 GMT 0 http://www.audaciousinquiry.com/DesktopModules/Blog/Trackback.aspx?id=22